E-performance assessment system in governmental organizations in the United Arab Emirates

Al-Raisi, A.A.N. (2011) E-performance assessment system in governmental organizations in the United Arab Emirates. Unpublished PhD Thesis. Coventry: Coventry University

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This research examines the introduction of e-performance assessment systems in governmental organizations in the United Arab Emirates. The research also examines the influence of cultural forces in accepting the implementation of technology systems that deal with assessment and evaluation of government employees to facilitate the transitional process from manual to e-performance assessment. The methodology used in this research can be described as follows: first a descriptive method to explain the main management theories underlying employee e-performance, followed by an illustration of the concept of electronic tools, based on what has been written in the relevant literature, then conducting a pilot study. A pilot study was made to reduce uncertainty in survey questions, increase clarity, enhance questionnaire validity, and expand on factors that might affect data analysis, improve research design, and confirm the feasibility of this research study. The conceptual model of this study is determined on the based of literature analysis, the pilot study, and the empirical collection of data. A model for a performance appraisal assessment system is proposed, which shows a statistical significance between performance management, e-performance management, performance assessment, e-performance assessment, and performance standards with both perceived usefulness and perceived ease of use. This study finds that there are numerous factors shapes ethics and norms at the workplace. This study suggests that the United Arab Emirates enjoys highly structured governmental organizations. This primarily results from the naturally inherited characteristics of being a high-context society. The major findings of this research aim to contribute to available literature, as there is currently a distinct shortage of relevant academic work targeting the issue of governmental e-performance systems. Similarly no papers concerning e-performance in a UAE context actually existed prior to this investigation. Therefore, much of the available literature was found to be only semi-relevant.


Item TypeThesis (PhD)
TitleE-performance assessment system in governmental organizations in the United Arab Emirates
AuthorsAl-Raisi, A.A.N.
Uncontrolled KeywordsUnited Arab Emirates, human resource management, government employees, performance management, employee appraisal, e-performance
Library of Congress
Subject Headings
Employees -- Rating of
Departments Engineering and Computing
Additional InformationSome materials have been removed from this thesis for third party copyright reasons. Pages where material has been removed are clearly marked in the electronic version. The unabridged version of the thesis can be viewed at the Lanchester Library, Coventry University.
Deposited on 14-Feb-2014 in Research - Coventry.
Last modified on 14-Feb-2014